Administration Officer

• Fast paced Emergency Department
• Some night shift duties required
• Career progression opportunities
• Casual and Part-time opportunities available - working across a 24/7 period

Don’t pass up the opportunity to work for Gold Coast Private Hospital.

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

About the role

We are seeking an experienced Medical Administrator with outstanding customer service skills to work within a busy Emergency Department on a casual basis. The successful applicant is required to be a role model of our Building Excellence values and will be a vibrant addition to our team.

This role entails administration duties such as reception, filing of medical records, liaising with Doctors and nursing staff, transferring and discharging patients in our PAS system, meeting and greeting patients and guests and anything else needed in the day to day running of the Emergency Department. 

As an Administration Officer your responsibilities will include:

• Maintain accurate and effective record management systems including preparation of medical records
• Perform Health Fund Checks as required
• Coordinate with staff from other departments
• Complete other clerical tasks such as data entry

About us

Our 314 bed, 21 operating theatre facility is conveniently co-located with the Gold Coast University Hospital and Griffith University, forming part of a truly unique healthcare and education precinct. 

At Gold Coast Private Hospital, we offer flexible work arrangements, ongoing learning, a comprehensive range of career pathways across specialties and a truly rewarding working experience.

Essential Requirements:

• Demonstrated previous experience in a fast-paced Medical Administration/Reception role 
• Flexibility to work any shifts across a 24/7 period
• Sound knowledge of Microsoft Office applications/ knowledge of Webpas would be ideal
• Excellent communication skills
• Outstanding customer service skills
• High level organization skills
• Ability to follow instructions and take directions as required
• Previous experience in a hospital or emergency department administration or medical environment will be highly regarded 

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

·       Flexibility to work across one or multiple hospitals across our network

·       Discounted health insurance

·       Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 3rd October 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.